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Total 242 Questions | Updated On: Nov 21, 2024

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Question 1

Universal Container has a set of Account management users that should only see accounts once the

account becomes a customer. The type field on the Account identifies whether the account is a

prospect, customer, partner, or other. Which two methods could an Architect use to enable this

sharing requirement, assuming a private sharing model for accounts? Choose two:

A : Create a public list view, where accounts of type customer are included and share the list view with account management public group

B : Institute a business process that calls for the account manager to be added to the account team once the account becomes a customer

C : Create an account sharing rule that shares all accounts owned by sales to be shared with account management roles and subordinates

D : Create a criteria-based sharing rule that shares the account to the account management group when the type is customer

Answer: B,D

Question 2

Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct. What can be the reason why Universal Containers sales managers are not able to see Shipment records?

A : The Grant Access Using hierarchies option on Shipment Sharing Settings was incorrectly disabled by the Salesforce admin.

B : Role hierarchy Implicit sharing was Incorrectly disabled by the Salesforce adman.

C : Ownership-based sharing rule for Shipment was Incorrectly disabled by the Salesforce admin.

D : Sales managers have only the Read permission on the 5hipment object and should not be able to edit their team records.

Answer: A

Question 3

Which two options are available to share a Report or Dashboard folder with other users in the

Organization?

Choose 2 answers

A : Profiles

B : Public Groups

C : Roles

D : Teams

Answer: B,C

Question 4

Universal Containers would like to track defects within Salesforce. A defect need to have the

following fields:

• Severity

• Type

• Status

• Description

There will be multiple Defects related to the standard Case object. Defects will be assigned to

different owners which will often be different to the Case owner. Which option should the Architect

choose to meet the requirement?

A : Create a relationship between the standard defect object and the standard case object.

B : Create a custom object for defects and relate it to cases using lookup

C : Create all defect fields on the case object to track the defect and lookup.

D : Create a custom object for defects and relate it to cases using master –detail

Answer: B

Question 5

Universal Containers uses Standard WorkOrder object to track various work orders sent to field agents. Currently, the WorkOrder object has more than 400 fields. There are eight different types of work order processes established. The Director of Customer Service wants to ensure that field agents gets to see only required information specific to the WorkOrder type they are addressing. Which option is recommended to implement this requirement?

A : Use a custom LWC to override the view action of WorkOrder with custom metadata type defining relevant fields per WorkOrder type

B : Use different page layouts per work order type with different sections representing key information about the specific work order type.

C : Use Dynamic form to add different page sections and control visibility of sections by Work Order RecordType value,

Answer: C

Page: 1 / 49

Total 242 Questions | Updated On: Nov 21, 2024

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