Free Practice SHRM SHRM-CP Exam Questions 2025

The CEO of a manufacturing company decides that the organization needs to be restructured immediately in order to support current business needs. Productivity has been declining due to low employee satisfaction and engagement, particularly on the second shift where there are mostly new employees with only one manager. The CEO decides to implement a team-based work structure, believing that work decisions need to be made by the employees doing the work. The managers are to act as coaches for production teams and the employees are to act as team members, with each team electing a team leader. An HR consultant is brought in to help implement the new structure and provide training on team dynamics and collaboration in the workplace.

The structure has been implemented, and the organization is struggling with operating in the new model. Decisions that were once made quickly are now delayed due to confusion of roles and a lack of ownership among team members and coaches. Morale is low, tensions are high, and turnover is rising. Conflicts arise constantly between first and second shift teams because of incomplete work, and shipments are slipping.

The teams have decided to conduct performance evaluations on one another; however, no members want to address poor performance. What is the best action the HR consultant can take to ensure a fair evaluation process while respecting the decision of the teams?

An HR director has been assigned to develop a program to support the opening of new retail stores. Which step in the ADDIE process identifies the behavioral results of the program?

Which is an advantage of having job descriptions in a global environment?