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Total 258 Questions | Updated On: Nov 21, 2024

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Question 1

You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application. How do you satisfy the request?

A : Circumstance the existing Open field value record on the application name and update the status value to Open-Review.

B : Add the Open-Review status to the Application record for the application.

C : Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.

D : Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application

Answer: C

Question 2

Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent. * The customer service agent may request additional information from the customer. * The merchant is notified and given 15 days to dispute the fraud claim. * If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?

A : Investigate Claim

B : Claim Investigation

C : Fraud Claim

D : Investigate Fraud

Answer: D

Question 3

Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

A : A sales representative wants to quote the cost of an insurance policy based on selected coverage options.

B : An accountant wants to list the largest order for the last month, for each customer account.

C : A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

D : A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

Answer: A,D

Question 4

The following example shows the ruleset list for the logged in operator. What is stored in the Admin@MyCo

ruleset ?

Admin@MyCo:

Purchasing:01-01

Purchasinglnt:01-01

MyCo:01-01

MyColnt:01-01

Supplier:01-01

Customer:01-01

lnventory:01-01

Pega-ProcessCommander:07-10

Pega-DeploymnetDefaults:07-10

Pega-LP-Mobile:07-10

A : Preferences for the operator

B : Rules checked out by the operator

C : Rules delegated to the operator

D : Rules recently opened by the operator

Answer: B

Question 5

A purchase request list report includes columns for case ID and regional cost center. A manager wants to

report to show the total of purchase requests for each of the regional cost centers.

How do you configure the report definition?

A : Create a filter for each cost center and count the case IDs.

B : Summarize the case ID column by count.

C : Summarize the regional cost centers by account.

D : Define a function for the cost center column to total the case IDs.

Answer: B

Page: 1 / 52

Total 258 Questions | Updated On: Nov 21, 2024

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