Total 118 Questions |
Updated On: Nov 18, 2024
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Question 1
A company needs to generate invoices when contracts reach an approved status. Users should initiate the
invoice generation process from the contract page, but the option should not appear until the contract reaches
the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
Answer: A,C,E
Question 2
A company needs a guided process for their internal support department that will provide the following
functionality:
• Allow the user to enter their employee id
• Retrieve name, mobile phone, title, and email using the employee id
• Display the user's details on a page
• On another page, allow the user to enter case details, including subject, category, severity, and description
Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers
Answer: B,D,E
Question 3
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The
business wants the following information displayed:
• Account information including account name, phone, and website
• Active opportunities related to the account
• Active contracts related to the account
• The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
Answer: A
Question 4
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to
begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a
match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use
in a later step of the process.
What data source is needed when using the TypeAhead element?
Answer: D
Question 5
Which OmniStudio tool can be used to invoke scheduled jobs?
Answer: A
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Total 118 Questions |
Updated On: Nov 18, 2024
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