Free Practice Salesforce OmniStudio-Consultant Exam Questions 2025

Stay ahead with 100% Free Salesforce Certified OmniStudio Consultant (WI25) OmniStudio-Consultant Dumps Practice Questions

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Total 144 Questions | Updated On: Mar 26, 2025

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Question 1

A company has an OmniScript that allows agents to schedule service calls. The first step displays the account

name, primary contact name, and telephone number to the user for confirmation. On the second step, it

displays available appointment slots, which are retrieved from an external service in XML and then

transformed into JSON. The following actions are currently used in the OmniScript:

• DataRaptor Extract Action

• HTTP Action

• DataRaptor Transform Action

Following best practices, what can the consultant recommend to reduce processing time?

A : Combine these actions into an Integration Procedure

B : Change DataRaptors to extract single objects

C : Add conditional views to the OmniScript

D : Add reusable OmniScripts for each step

Answer: A

Question 2

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The

business wants the following information displayed:

• Account information including account name, phone, and website

• Active opportunities related to the account

• Active contracts related to the account

• The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.

How should the consultant design the FlexCards to meet these requirements?

A : Parent FlexCard with multiple Child and Card Actions

B : Parent FlexCard with multiple Child and different Card States

C : Parent FlexCard with single Child and multiple Card States

D : Parent FlexCard with single Child and Card Actions

Answer: A

Question 3

A company has account Information that they want to display to agents in a summarized view. For each

account they want to display icons that allow the user to launch guided processes for frequent tasks. The

processes a reused in other parts of the business.

Which three OmniStudio tools are needed to meet these requirements?

Choose 3answers

A : FlexCards

B : Flyouts

C : OmniStudio Actions

D : Navigate Actions

E : Omni Script

Answer: A,C,E

Question 4

A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows: * "Open" cases with case description, case open date, case type, assigned to and priority fields. Open cases should be highlighted with a red border. * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. * "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. How should the consultant design the FlexCard solution to meet these requirements?

A : Using three FlexCards

B : Using a single FlexCard with three states

C : Using a single FlexCard with multiple card filters

D : Using a single FlexCard with three flyouts

Answer: B

Question 5

A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to

begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a

match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use

in a later step of the process.

What data source is needed when using the TypeAhead element?

A : HTTP Action

B : Integration Procedure Action

C : DataRaptor Post Action

D : DataRaptor Extract Action

Answer: D

Page: 1 / 29

Total 144 Questions | Updated On: Mar 26, 2025

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