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Total 113 Questions | Updated On: Nov 18, 2024

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Question 1

How many total global goals and filters can you define for your dataset in IS?

A : 64 total for both filters and goals

B : 25 filers and 25 goals

C : Unlimited

D : 300 total between filters and goals

Answer: A

Question 2

A customer service representative for a bank is on the phone with a prospect and wants to promote the next

best offer based on digital behaviour. How would they accomplish this in service cloud?

A : The agent uses a customized next best offer widget powered by the interaction studio connector

B : Leverage service cloud to inform IS in real-time

C : Use machine learning to serve product/ content recommendations in email sent by your ESP

D : Manually sync data from Interaction studio to service cloud

Answer: A

Question 3

How does Guardian determine the expected range for a given metric?

A : Guardian uses continuous machine learning to set predict the expected range

B : Guardian comes with pre-built ranges for each metric, which cannot be configured

C : Guardian uses upper and lower bounds set by the user for each metric.

D : Guardian queries the Data warehouse to establish logical the expected ranges

Answer: D

Question 4

How many times can a visitor accomplish a goal in interaction studio?

A : It varies depending on the setup of the goal segment

B : Each time a visitor leaves and rejoins the goal segment

C : Only once for all time

D : No more than twice or the goal completion will no longer be counted

Answer: B

Question 5

The Sitemap is implemented to manage which channel solution?

A : Email

B : Server-side

C : Web

D : Mobile

Answer: C

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Total 113 Questions | Updated On: Nov 18, 2024

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