Free Practice Microsoft MB-910 Exam Questions 2025

Stay ahead with 100% Free Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) MB-910 Dumps Practice Questions

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Total 193 Questions | Updated On: Mar 27, 2025
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Question 1

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.
The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Many users do not have access to Dynamics 365 Sales.
You need to recommend an app for the company.
Which app should you recommend?


Answer: A
Question 2

A company uses Dynamics 365 Customer Service. The customer service department for a retailer hires
temporary employees to work during peak seasons.
Temporary employees take much longer to resolve cases than seasoned employees.
You need to recommend features that will help employees find information needed to resolve cases.
Which two options should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Section: Describe Dynamics 365 Customer Service


Answer: A,C
Question 3

You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales.
You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration.
What three tools should you recommend? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.


Answer: B,C,D
Question 4

A company integrates LinkedIn Campaign Manager with Dynamics 365 Marketing.
Which two actions can the company perform using out-of-the-box features? Each correct answer presents
a complete solution.
NOTE: Each correct selection is worth one point.
Section: Describe Dynamics 365 Marketing


Answer: A,C
Question 5

A customer needs a cost-effective sales solution that can display current news about a lead or an account.
You recommend Microsoft Relationship Sales.
Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the
solution.
NOTE: Each correct selection is worth one point.
Section: Describe Dynamics 365 Sales


Answer: B,D
Page:    1 / 39      
Total 193 Questions | Updated On: Mar 27, 2025
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