Free Practice Microsoft MB-240 Exam Questions 2025

Stay ahead with 100% Free Microsoft Dynamics 365 Field Service MB-240 Dumps Practice Questions

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Total 252 Questions | Updated On: Mar 28, 2025

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Question 1

You are a Dynamics 365 for Field Service Administrator.

You have a requirement to make a custom attribute "Contract Status" required and to not allow invalid data to be entered in the attribute.

What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

A : Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.

B : Create an OnChange rule, and set a simple validation for a field to check whether the field contains data.

C : Create an Option Set with all possible options for the attribute.

D : Create an OnChange rule to highlight a field when it does not contain correct field data.

E : Create an OnSave rule to check any field's data, but without highlighting the field when the condition is not met.

Answer: A,C

Question 2

Your company is expanding nationally.

You need to configure tax codes for a new territory, so the company can start to operate in the new territory.

You realize that you can identify which field service record types the tax code will be applied to.

Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.

A : Agreements

B : Services

C : Purchase Orders

D : Products

E : Work Orders

Answer: A,B,D

Question 3

During User Acceptance Testing, mobile technicians receive the message "Contact your administrator for access to your organization's mobile apps." when logging into the Dynamics 365 Field Service mobile app.

You need to determine which areas to update within the mobile project, so that technicians can see the appropriate information.

What is a possible way to troubleshoot the issue?

A : Ensure you have the correct security role (Field Service - Offline Resource), and that the security role is assigned to the Dynamics 365 Field Service mobile app.

B : Update the mobile offline profile to include the users that require access.

C : Select the menu icon on the top left, and toggle Show non-production apps to Yes.

D : Update the mobile offline profile to include the correct Field Service security roles.

Answer: C

Question 4

You are identifying inconsistencies in recent work order billings.

You find a work order that does not have an Invoice and Actuals posted.

What are two reasons why this may have happened? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A : Actuals are only generated when the invoice is marked as Paid.

B : Actuals are only generated when the invoice is Confirmed.

C : The Work Order Invoice Creation setting is set to Never.

D : The setting for generating invoices for work orders created by an agreement was incorrectly set.

Answer: C,D

Question 5

You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were never received back in IoT Central.

You need to resolve the issue.

Which should you do?

A : Confirm that the Power Automate When a work order is created in Connected Field Service, update IoT Central is set up properly.

B : Create an IoT Command in Dynamics 365 to trigger an update in IoT Central

C : Reconfigure the devices and send an update to IoT Central.

D : Create an IoT action in Dynamics 365 to trigger an update in IoT Central.

Answer: A

Page: 1 / 51

Total 252 Questions | Updated On: Mar 28, 2025

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