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Total 90 Questions | Updated On: Nov 18, 2024

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Question 1

If the speed of change was incremental, and the extent of change was realignment, what single term might we use to describe this change?

A : Revolution

B : Evolution

C : Adaptation

D : Reconstruction

Answer: C

Question 2

Which two of the following could not be classified as internal triggers for change? A change of:

A : Leadership

B : Major customer

C : Profitability

D : Legislation

Answer: B,D

Question 3

‘Doing things for less cost’ is a description of:

A : Effectiveness

B : Economy

C : Efficiency

Answer: B

Question 4

Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.

A : Empowerment

B : Endowment

C : Entitlement

D : Endorsement

Answer: A

Question 5