Free ISO-9001-Lead-Auditor Practice Exam Questions Online

Question 1

You are carrying out an audit at an organisation seeking certification to ISO 9001 for the first time.The organisation offers health and safety training to customers. Training courses are offered either asopen courses, delivered at a public venue, or online, or as courses that are tailored to meet specificrequirements. The business operates from a single office and those who deliver the training areeither full-time employees or subcontractors.You are interviewing the Training Manager (TM).You: "What quality objectives apply to the training process?"TM: "One of the quality objectives we aim for is a 90% minimum exam pass rate for all open trainingcourses."You: "How do you measure this objective?"The Training Manager shows you a record on her computer and you see the following: .Which two of the following statements are true?

A : You would check the training of personnel

B : You would determine how the exam pass rate figures were analysed

C : You would determine the relative difficulty of each training course by reviewing them

D : You would determine what corrective action was being taken to address the low pass rates.

E : You would raise a nonconformity as a requirement in clause 10.2 has not been fulfilled.

F : You would raise a nonconformity as a requirement in clause 8.7 has not been fulfilled.

Answer: B,D

Question 2

You are carrying out an audit at an organisation seeking certification to ISO 9001 for the first time.The organisation offers health and safety training to customers. Training courses are offered either asopen courses, delivered at a public venue, or online, or as courses that are tailored to meet specificrequirements. The business operates from a single office and those who deliver the training areeither full-time employees or subcontractors.You are interviewing the Training Manager (TM).You: "What quality objectives apply to the training process?"TM: "One of the quality objectives we aim for is a 90% minimum exam pass rate for all open trainingcourses."You: "How do you measure this objective?"The Training Manager shows you a record on her computer and you see the following: .Which two of the following statements are true?

A : You would check the training of personnel

B : You would determine how the exam pass rate figures were analysed

C : You would determine the relative difficulty of each training course by reviewing them

D : You would determine what corrective action was being taken to address the low pass rates.

E : You would raise a nonconformity as a requirement in clause 10.2 has not been fulfilled.

F : You would raise a nonconformity as a requirement in clause 8.7 has not been fulfilled.

Answer: B,D

Question 3

Audit criteria are a set of requirements used as a reference against which objective evidence is compared. Which two of the following are not potential audit criteria?

A : ISO management system standards

B : Verbal statements by the general manager

C : Verbal agreements with interested parties

D : Health and safety notices

E : Written agreements with interested parties

F : Commercial advertisements

G : Organisation's documented information

H : Claims made on the organisation's website

I : Commitment to follow principles issued by an NGO

J : Environmental aspects register

Answer: F,H

Question 4

Audit criteria are a set of requirements used as a reference against which objective evidence is compared. Which two of the following are not potential audit criteria?

A : ISO management system standards

B : Verbal statements by the general manager

C : Verbal agreements with interested parties

D : Health and safety notices

E : Written agreements with interested parties

F : Commercial advertisements

G : Organisation's documented information

H : Claims made on the organisation's website

I : Commitment to follow principles issued by an NGO

J : Environmental aspects register

Answer: F,H

Question 5

You are carrying out an audit at an organisation seeking certification to ISO 9001 for the first time.The organisation offers health and safety training to customers. Training courses are offered either asopen courses, delivered at a public venue, or online, or as courses that are tailored to meet specificrequirements. The business operates from a single office and those who deliver the training areeither full-time employees or subcontractors.You are interviewing the Training Manager (TM).You: "What quality objectives apply to the training process?"TM: "One of the quality objectives we aim for is a 90% minimum exam pass rate for all open trainingcourses."You: "How do you measure this objective?"The Training Manager shows you a record on her computer and you see the following: .Which two of the following statements are true?

A : You would check the training of personnel

B : You would determine how the exam pass rate figures were analysed

C : You would determine the relative difficulty of each training course by reviewing them

D : You would determine what corrective action was being taken to address the low pass rates.

E : You would raise a nonconformity as a requirement in clause 10.2 has not been fulfilled.

F : You would raise a nonconformity as a requirement in clause 8.7 has not been fulfilled.

Answer: B,D

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