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Total 346 Questions | Updated On: Nov 18, 2024

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Question 1

Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance

is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot

Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.

Which two items should the Consultant recommerd to meet the requirement?

Choose 2 answers

A : Ensure that Status Transitions are configured to prevent the up3Ste from 'Cannot Complete' to

B : Define 'Cannot Complete' as a Pinned Status for Scneduling and Optimization Services

C : Define 'Cannot Complete' as a Pinned Starus for Auto-Dispatch Services

D : Ensure that Status Transitions are configured to allow the status update from 'Cannot Complete' to 'Scheduled.'

Answer: A,B

Question 2

which object can be used to share service appointments with service resource s in field

service lightning?

A : Service territory member

B : Service territory

C : Work order

D : User territory

Answer: A

Question 3

Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time

employees.

How can geolocation tracking for contractors be disabled?

A : Set the Geolocation Update Frequency field to zero for contractors.

B : Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.

C : Uncheck the Geocoding field on the Contractor's profile.

D : A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.

Answer: D

Question 4

one of the universal container customers allow maintenance only between 12:00

noon to 1:00 pm

On which object should a consultant set operating Hours to meet this requirement?

A : Service territory number

B : Service territories

C : Service appointment

D : Account

Answer: D

Question 5

Universal container want to track technician van stock and consigned products

How can this will be accomplished using the field service lightning standard object

model

A : Service resources will track van stock. Location will track time and customer sites

B : Location will track van stock. Account will track consigned products

C : Service resources will track van stock. Products consumed will track item atcustomer's site

D : Location will track van stock and items at customer's site

Answer: B

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Total 346 Questions | Updated On: Nov 18, 2024

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