Free Practice Salesforce FSL-201 Exam Questions 2025

Stay ahead with 100% Free Salesforce - Implementing Field Service Lightning (WI25) FSL-201 Dumps Practice Questions

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Total 346 Questions | Updated On: Mar 25, 2025

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Question 1

Universal Containers wants to track the work that is performed on the customer's install base.

What object relationship should the Consultant focus on to meet this requirement?

A : Products to Accounts

B : Assets to Products

C : Work Orders to Assets

D : Work Orders to Products

Answer: D

Question 2

universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time

How should the consultant make this requirement?

A : Create a work rule with two required skills

B : Create a two-service crew

C : Create a crew with two technicians

D : Create two service appointment

Answer: C

Question 3

A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.

A : Build a report to view Products Consumed on Work Order Line Items.

B : Build a report using the Service Appointment Inventory module.

C : Build a report to view Products Consumed on Work Orders.

D : Build a report using the Work Order inventory module.

E : Build a report to view Inventory Transactions.

Answer: A,C

Question 4

Universal containers (UC) sells shipping containers and container parts. UC wants

to track each customer's container and associated parts for Florida servicing, sales, and

reporting purposes.

Which solution should a consultant recommend to relate the parts to a customer's

container?

A : Create an asset hierarchy on the account with the container as the root asset and theparts as child assets.

B : Add the container as an asset on the account and mark the parts internal assets.

C : Add the container as a product on the account and the parts to a child product relatedlist.

D : Create a hierarchical relationship between the parent product container and child partsproducts.

Answer: A

Question 5

A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill requirement for the appointment.

How can the Dispatcher update the Service Crew to meet those requirements?

A : Edit the Service Appointment and add a new Service Resource.

B : Update the Service Crew on the Service Appointment's Work Type.

C : Use the Crew Management tool to add Service Resources to the Crew.

D : A Create a new Service Appointment with a different Crew.

Answer: D

Page: 1 / 70

Total 346 Questions | Updated On: Mar 25, 2025

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