Free FSL-201 Exam Questions - Easiest Way for Success

Prepare for the Salesforce FSL-201 exam questions with our authentic preparation materials, including free FSL-201 practice exam questions and answers. TheExamsLab provides all the support you need to succeed in the Salesforce - Implementing Field Service Lightning (SP24) FSL-201 exam. This dedication to student success is why we have the most satisfied FSL-201 certification exam candidates worldwide.

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Total 346 Questions | Updated On: Sep 11, 2024

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Question 1

A dispatcher of a local power outage. All appointments in the affected area must

be rescheduled to a different day

How should the dispatcher update the service appointment?

A : Create the report to identify the service appointment in the area of notified serviceresources.

B : Configure a new scheduling policy to change service appointment

C : Push reschedule notifications to service service resource using the field servicelightning mobile app

D : Create a map polygon of affected area to select service appointment for rescheduling

Answer: D

Question 2

Universal containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequent follow-ups. Which two options should a Consultant recommend? Choose 2 answers.

A : Change the Work Order with a closed status of ''Cancelled.''

B : Change the Work Order with a status of ''New.''

C : Re-use the existing Work Order for the follow-up.

D : Create a child Work Order for the follow-up Work Order.

Answer: A,C

Question 3

Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete. How can CSAT information be collected?

A : Add the CSAT Visualforce page to the Work Order.

B : Install the Survey Snap-in for CSAT capture.

C : Install an AppExchange Package.

D : Enable the CSAT Quick Action for Work Orders.

Answer: C

Question 4

Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work. In which two ways can UC achieve this?

Choose 2 answers

A : Leverage the Match Skills Scheduling Policy when scheduling appointments.

B : Create Skills that relate to qualifications from Setup and assign them to a Service Resource.

C : Leverage the Match Skills Work Rule when scheduling appointments.

D : Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.

Answer: B,C

Question 5

universal containers operates in a highly regulated industry technician must

conduct quarterly inspections for all customers in their region each inspection should

be completed within a single visit and include all installed assets on site

Which two maintenance plan settings should the consultant recommend?

Choose 2 answers

A : Service appointment generation method - one service appointment per work orderline item

B : Work order generation method - one work order line item per asset

C : Service appointment generation method - one service appointment per work order

D : Work order generation method - one work order per asset

Answer: B,C

Page: 1 / 70

Total 346 Questions | Updated On: Sep 11, 2024

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