Free Community-Cloud-Consultant Exam Questions - Easiest Way for Success

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Total 300 Questions | Updated On: Sep 13, 2024

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Question 1

Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to

view the menu option to see their work orders. The Salesforce Administrator has validated the following: -

The user profile has read access to the work order object - The user profile has membership to the community

What should the Salesforce administrator verify to troubleshoot this issue?

A : Work Order is adding to the Navigation Menu in Community Builder

B : Work Order is added to the navigation menu in administration

C : The Work Order tile is added to Community workspaces

D : The Work Order component is marked publicly viewable

Answer: A

Question 2

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.

Which set of features should the Administrator use to achieve this goal?

Select one or more of the following:

A : Custom Lightning Component and Apex Class

B : Single Sign-on and AppExchange

C : Auth Provider and Flow

D : Auth Provider and Registration Handler

Answer: D

Question 3

Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The

high-level capabilities for their partners are as follows:

- Partner users should NOT be able to access accounts and cases that they do NOT have access to.

- A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are

parent of child account.

- Partner users must be able to collaborate within the private groups they are members of.

What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

A : Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

B : Set External User Organisation Wide Defaults to Private on the Account and Case Object.

C : Configure an Owner-based Sharing Rule on the Account and Case Object.

D : Develop an Apex Managed Sharing Rule on the Account and Case Object.

Answer: B,D

Question 4

A Salesforce Admin is launching a new Community in the Napili template for approximately one million

members. The Community is built with native Community template features and is within published member

limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3

answers

A : Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

B : Performance test the Community with a large number of members with increased activity

C : Test the Community for member activity, including cases and articles

D : Formalize the member registration process, including automating the account assignment or person account creation

E : Make sure customers are NOT members of other Salesforce Communities

Answer: A,C,D

Question 5

What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.

A : All users with Write access to Cases on their profile are able to see all Cases owned by Community Members

B : Community users in the same community can see each other, regardless of the organization-wide defaults.

C : Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.

D : Community Managers are able to view all Community Users regardless of the organization-wide defaults

E : Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

Answer: C

Page: 1 / 60

Total 300 Questions | Updated On: Sep 13, 2024

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