Total 166 Questions |
Updated On: Sep 11, 2024
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Question 1
The three generally recognised types of customer are assertive, analytical and:
Answer: B
Question 2
Customer expectations:
Answer: B
Question 3
A weekly time management planning tool is known as a:
Answer: D
Question 4
Measuring how your organisation is performing with customer service in relation to your competitors is known as:
Answer: C
Question 5
A customer who is an Amiable Type would typically be classed as:
Answer: D
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Total 166 Questions |
Updated On: Sep 11, 2024
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