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Total 62 Questions | Updated On: Nov 19, 2024

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Question 1

In Service Mapping, which one of the following can be useful in determining which Patterns, Identification Sections, Connection Sections, and Steps are tried?

A : Workflow Log

B : Discovery Log

C : System Log

D : ECC Log

Answer: B

Question 2

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

A : Reduced ongoing service map maintenance effort as a result of automated map updates

B : Faster service issue resolution and reduced downtime due to better root cause analysis

C : Improved Software Asset Management capabilities

D : Reduction in effort to create service maps

E : Reduction in change related incidents due to improved service visibility during change planning

F : More accurate alerts from monitoring tools

Answer: A,C,D

Question 3

When running Service Mapping discovery, which of the following represents the root cause of the error? “Failed to access target system. Access is denied”

A : SSO authentication error

B : CLI permissions error

C : Applicative permissions error

D : Windows authentication error

Answer: A

Question 4

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string? 2014/02/07-17:49:36

A : Delimiter of space and position 1

B : Delimiter of / and position 0

C : Delimiter of / and position of 1

D : Delimiter of 2014 and position 1

Answer: D

Question 5

Which one of the following describes how a MID Server communicates with a ServiceNow instance?

A : Initiates on HTTPS

B : Responds on HTTPS

C : Responds on HTTP

D : Initiates on HTTP

Answer: A

Page: 1 / 13

Total 62 Questions | Updated On: Nov 19, 2024

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