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Total 834 Questions | Updated On: Nov 21, 2024

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Question 1

An administrator has been asked to grant read, create and edit access to the product object for users who

currently have the standard marketing user profile.

Which two approaches could be used to meet this request? (Choose two.)

A : Create a new profile for the marketing users and change the access levels to read, create and edit for the product object.

B : Change the access levels in the marketing user standard profile to read, create and edit for the product object.

C : Create a permission set with read and write access for the product object and assign it to the marketing users.

D : Create a permission set with read, create and edit access for the product object and assign it to the marketing users.

Answer: A,D

Question 2

Where is the Activity stream located on the Incident form?

A : Related Records tab

B : Notes tab

C : Resolution Information tab

D : Related Links

Answer: B

Question 3

You can create a standard change from an incident by clicking on the "Create Standard Change" UI Action in an incident form.

A : True

B : False

Answer: A

Question 4

What are the different stages in the problem management lifecycle?

Select 4 Answers from the below options.

A : Initiate and Communicate

B : Resolve and Close

C : Create and Assess

D : Apply Fix or Accept Risk

E : Perform Root Cause Analysis

Answer: B,C,D,E

Question 5

When does the Actual End Date get auto-populated in the change request form?

A : When state changes to Review.

B : When state changes to Closed.

C : When state changes to Implement.

D : Actual End Date is never auto-populated. It should be set manually.

Answer: A

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Total 834 Questions | Updated On: Nov 21, 2024

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