Free Practice ServiceNow CIS-ITSM Exam Questions 2025

Stay ahead with 100% Free Certified Implementation Specialist - IT Service Management CIS-ITSM Dumps Practice Questions

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Total 999 Questions | Updated On: Apr 10, 2025

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Question 1

What should you use to capture data in a grid layout on a catalog item?

A : Cascade variable

B : Multi-row variable set

C : Grid variable

D : Enable set

Answer: B

Question 2

What are key relationships between Change and Problem records? Choose 2 answers

A : A Problem must be associated with a Change, before it can be closed

B : Changes which cause incidents should have an associated Problem

C : A Change can cause a Problem

D : Problem can be solved by a Change

Answer: C,D

Question 3

What is the goal of request management?

Select 3 Answers from the below options.

A : Offer all services in the catalogue even if they are not available.

B : Inform users about available goods and services.

C : Enable a streamlined, standardized process.

D : Empower requesters and ensure efficient delivery of items and services.

Answer: B,C,D

Question 4

What should you use to capture data in a grid layout on a catalog item?

A : Cascade variable

B : Multi-row variable set

C : Grid variable

D : Enable set

Answer: B

Question 5

Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?

A : Catalog Items

B : Record Producers

C : Content Items

D : Execution Plans

Answer: B

Page: 1 / 200

Total 999 Questions | Updated On: Apr 10, 2025

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