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Total 291 Questions | Updated On: Nov 20, 2024

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Question 1

Which one can be refreshed once a day: Developer Sandbox and Developer Sandbox Plus?

A : Both

B : Developer

C : Developer Pro

D : Neither

Answer: A

Question 2

A business analyst (BA) at Universal Containers had a meeting with sales and service reps to gather requirements around contact management for a new Salesforce implementation. A sales rep wants a place to capture the names of the contact's spouse and children to help build the relationship. The BA writes the following user story.

'As a user, I need to be able to record a contact's title and role as separate data points so I know who to address for various needs of the account.''

Who should be listed as the persona?

A : Sales rep

B : Contact

C : Service rep

Answer: A

Question 3

Your company is planning to implement a new Salesforce module to automate their sales process. As the Business Analyst, you are tasked with defining and preparing the User Acceptance Test (UAT) plan. What crucial information should you include in this plan to ensure it confirms the solution meets the business requirements?

A : The detailed design of the Salesforce module and its alignment with business branding

B : An exhaustive list of all possible Salesforce modules that could be adopted instead

C : Clear definitions of the success criteria, roles and responsibilities of participants, and detailed test scenarios

D : Details of the Salesforce module's pricing and potential discounts

Answer: C

Question 4

Universal Containers wants to integrate its Salesforce org with the largest online professional network so its sales reps can view information directly on Salesforce records. The business analyst will write acceptance criteria for this scenario. What is an example of good acceptance criteria?

A : A sales rep can view current information directly in the Lead and Contact records.

B : A sales rep needs to have the CRM widget installed in the Lead and Contact Record Page Layout.

C : Install a CRM widget to allow sales reps to view information in the Lead and Contact records.

Answer: A

Question 5

As a business analyst in a software development project, you’re preparing to engage with the product owner and development team. You want to ensure clear communication of both business needs and technical constraints. Which statement best describes the use of requirements and user stories in this context?

A : User stories should be used for business stakeholders, and requirements should be used for technical stakeholders

B : Requirements are for describing system limitations, while user stories are for describing desired features

C : Requirements provide the formal description of what the system should do, and user stories provide a more narrative, user-centered description of specific features

D : Requirements are less important than user stories, as they are too technical and formal

Answer: C

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Total 291 Questions | Updated On: Nov 20, 2024

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