Total 40 Questions |
Updated On: Sep 11, 2024
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Question 1
A company is reviewing its critical success factors and key performance indicators So far. it has
keyperformance indicators for the following:
* The time to deliver orders for products
* Consumer satisfaction with products.
* Wastage in product production.
* The qualifications of production employees
Which area of Kaplan andNorton's balanced business scorecard has NOT been considered?
Answer: B
Question 2
A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally
measured profit through its gross profit margin, however, it now wishes to measure It through it Return on
Capital Employed (ROCE).
Thefollowing activities are on theconsensus Business Activity Model (BAM)
a) Take control action
b) Monitor performance targets
c) Define performance targets.
d) Define target customers
Which of these would theevent 'amend KPI’affect?
Answer: C
Question 3
Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?
Answer: C
Question 4
ParcelGo is a distribution company. Parcels arrive at its warehouse, where the inbound team use handheld
barecode scanners to acknowledge their receipt. Parcels are then loaded onto pallets for onward distribution.
A project as been commissioned to replace the labour-intensive process and introduce a fully-automated
system ha reads he barecodes pf parcels as they pass along a coveryor belt, automatically delivering to the
correct area of the warehouse for onward distribution.
Staff from the inbound have informed their manager that about 30% of parcels either do not have barcodes, or
the barcodes are obscured. The team currently resolves this issue manually. But the concerned that the new
automated system will be able to do this. The staff members are also worried the system will make their roles
redundant.
Using a holist approach, which element of the POPIT model need further investigation in order to address the
team‘s concerns?
Answer: B
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Total 40 Questions |
Updated On: Sep 11, 2024
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