Free Practice Salesforce Agentforce-Specialist Exam Questions 2025

Stay ahead with 100% Free Salesforce Certified Agentforce Specialist Agentforce-Specialist Dumps Practice Questions

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Total 185 Questions | Updated On: Mar 28, 2025

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Question 1

Universal Containers (UC) wants to limit an agent’s access to Knowledge articles while deploying the "Answer Questions with Knowledge" action. How should UC achieve this?

A : Define scope instructions to the agent specifying a list of allowed article titles or IDs.

B : Update the Data Library Retriever to filter on a custom field on the Knowledge article.

C : Assign Data Categories to Knowledge articles, and define Data Category filters in the Agentforce Data Library.

Answer: C

Question 2

Universal Containers recently added a custom flow for processing returns and created a new Agent Action. Which action should the company take to ensure the Agentforce Service Agent can run this new flow as part of the new Agent Action?

A : Recreate the flow using the Agentforce agent user.

B : Assign the Manage Users permission to the Agentforce Agent user.

C : Assign the Run Flows permission to the Agentforce Agent user.

Answer: C

Question 3

The sales team at a hotel resort would like to generate a guest summary about the guests’ interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page. Which AI capability should the team use?

A : Model Builder

B : Agent Builder

C : Prompt Builder

Answer: C

Question 4

What should An Agentforce consider when using related list merge fields in a prompt template associated with an Account object in Prompt Builder?

A : The Activities related list on the Account object is not supported because it is a polymorphic field.

B : If person accounts have been enabled, merge fields will not be available for the Account object.

C : Prompt generation will yield no response when there is no related list associated with an Account in runtime.

Answer: A

Question 5

Universal Containers has implemented an agent that answers questions based on Knowledge articles. Which topic and Agent Action will be shown in the Agent Builder?

A : General Q&A topic and Knowledge Article Answers action.

B : General CRM topic and Answers Questions with LLM Action.

C : General FAQ topic and Answers Questions with Knowledge Action.

Answer: C

Page: 1 / 37

Total 185 Questions | Updated On: Mar 28, 2025

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