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Total 628 Questions | Updated On: Nov 18, 2024

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Question 1

A company wants to enhance the user experience for their customer service team by allowing them to easily view and manage cases. They want to ensure that the case management functionality is easy to use and intuitive.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that allow the customer service team to view and manage cases

B : Use the Lightning App Builder to create a custom app for the customer service team with standard lightning page components that allow them to view and manage cases

C : Use the Cases functionality within the existing Salesforce applications to allow the customer service team to view and manage cases

D : Use the AppExchange to install a third-party app that includes case management functionality and integrates with the existing Salesforce applications

Answer: B

Question 2

A company wants to customize their record pages to display specific information and make it easier for their users to complete common tasks. They want to use a flexible and user-friendly interface to create the customizations without needing to write code.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that display the relevant data in a visual format

B : Use the Lightning App Builder to create a custom record page with a drag-and-drop interface that can be customized without writing code

C : Use the existing Salesforce record page templates to create standard record pages that display the relevant data and common tasks

D : Use the AppExchange to install a third-party app that includes pre-built record page templates and integrates with the existing Salesforce applications

Answer: B

Question 3

A company wants to improve their collaboration and communication by providing a central platform where their employees can easily access and share information. They want to ensure that the information is displayed in a logical and intuitive way.

What is the appropriate solution for this scenario?

A : Use Visualforce to create custom pages with standard lightning page components that allow employees to access and share information

B : Use the Lightning App Builder to create a custom app for employees with standard lightning page components that allow them to access and share information

C : Use the Chatter functionality within the existing Salesforce applications to allow employees to access and share information

D : Use the AppExchange to install a third-party app that includes collaboration and communication functionality and integrates with the existing Salesforce applications

Answer: B

Question 4

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app

and allows users to optionally use it to log in. The administrator would now like to look at how

many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

A : Run a session setting report, specifying login methods by user.

B : Open the Login Access Policies in Setup which shows how many users are using MFA.

C : Create a new view in Identity Verification History, specifying Method.

D : The order of flow execution is unpredictabl

Answer: D

Question 5

Universal Containers wants to automate and streamline their quoting process, enabling their sales team to generate accurate quotes for customers quickly.

Which standard Salesforce product should they implement?

A : Salesforce CPQ

B : Salesforce Sales Cloud

C : Salesforce Pardot

D : Salesforce Service Cloud

Answer: A

Page: 1 / 126

Total 628 Questions | Updated On: Nov 18, 2024

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