Free Practice Salesforce Advanced-Administrator Exam Questions 2025

Stay ahead with 100% Free Salesforce Certified Advanced Administrator (WI25) Advanced-Administrator Dumps Practice Questions

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Total 628 Questions | Updated On: Jan 27, 2025

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Question 1

Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.

Which feature should administrator configure in order to improve the case management process?

A : Omni-Channel

B : Escalation Rules

C : Macros

D : Knowledge Component

Answer: A

Question 2

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

Which two area should the administrator review to understand potential root causes?

Choose 2 answers

A : Identity Verification History

B : Login History

C : Debug Logs

D : Setup Audit Trail

Answer: A,B

Question 3

An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.

What will happen to the Sales user's record access after running this flow?

A : Read access will be lost to the record.

B : Edit access will be lost to the record.

C : Record Access remains the same.

D : A new record owner will be assigned.

Answer: B

Question 4

Emily is an Advanced Administrator and needs to move metadata from one sandbox to another.

Which of the following is a best practice when using change sets to move metadata between environments?

A : Ensure that all metadata is selected in the change set

B : Wait for the change set to deploy automatically

C : Deploy to the production environment first, then to the sandboxes

D : Test the change set in a sandbox before deploying to production

Answer: D

Question 5

When creating or modifying dashboard components, which of the following options is available to change the way data is presented in the component?

A : Grouping

B : Sorting

C : Formatting

D : Filters

Answer: C

Page: 1 / 126

Total 628 Questions | Updated On: Jan 27, 2025

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