Free Practice Salesforce AI-Specialist Exam Questions 2025

Universal Containers (UC) recently rolled out Einstein Generative capabilities and has created acustom prompt to summarize caserecords. Users have reported that the case summaries generated are not returning the appropriateinformation.What is a possible explanation for the poor prompt performance?

Universal Containers (UC) is using Einstein Generative AI to generate an account summary. UC aimsto ensure the content is safe and inclusive, utilizing the Einstein Trust Layer's toxicity scoring toassess thecontent's safety level.What does a safety category score of 1 indicate in the Einstein Generative Toxicity Score? 

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows usersto enter a sales order number.Subsequently, the system will invoke a custom prompt template to create and display a summary ofthe sales order header and sales order details.Which solution should an AI Specialist implement to meet this requirement? 

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightningrecord pages. An admin now wishes to incorporate similar functionality into UC's automation process usingFlow.How can the admin get a response from this prompt template from within a flow to use as part of UC'sautomation?

Universal Containers (UC) noticed an increase in customer contract cancellations in the last fewmonths. UC is seeking ways to address this issue by implementing a proactive outreach program tocustomers before they cancel their contracts and is asking the Salesforce team to providesuggestions.Which use case functionality of Model Builder aligns with UC's request?