Free Practice Avaya 7492X Exam Questions 2025

Stay ahead with 100% Free Avaya Aura Call Center Elite Support Exam 7492X Dumps Practice Questions

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Total 85 Questions | Updated On: Apr 11, 2025

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Question 1

Which virtual touting feature can be set up to provide nearly first-in, first-out routing?

A : Network Call Deflection

B : Network Call Transfer

C : Look-Ahead Interflow

D : Enhanced Look-Ahead Interflow

Answer: D

Question 2

A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device

Monitor Failure”.

What should you advise the customer to do?

A : Check the License Director configuration and ensure the service is running

B : Restart and Stop the Media Director to resolve the error

C : Check the Media Director configuration and Avaya Aura® Communication Manager

D : Check the device exists in Communication Manager and that it is added in the AES Security database

Answer: D

Question 3

Refer to the exhibit.

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1

at 10:00?

A : The call will be routes to 2048

B : The call will queue to skill 1

C : The call will be disconnected

D : The call will be routed to 2049

Answer: C

Question 4

A customer wants to use the TTrace application on their desktop to monitor remote servers.

Is this possible?

A : Yes, the customer can use the TTrace Server, the configuration should be installed on the server and theTTrace console on the client desktop

B : Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C : No, the customer must use the TTrace application from another server

D : No, the customer must use the TTrace application on the server where it is running

Answer: B

Question 5

In which document can the events tablebe found?

A : Troubleshooting Avaya Aura® Call Center Elite

B : Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C : Administrator Guide tor AvayaCommunication Manager

D : Feature Description and Implementation for Avaya Communication Manager

Answer: A

Page: 1 / 17

Total 85 Questions | Updated On: Apr 11, 2025

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