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Total 85 Questions | Updated On: Nov 18, 2024

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Question 1

Refer to the exhibit.

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1

at 10:00?

A : The call will be routes to 2048

B : The call will queue to skill 1

C : The call will be disconnected

D : The call will be routed to 2049

Answer: C

Question 2

7492-X-page36-image4

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?

A : 876549432

B : 3876

C : 9432

D : 87654

Answer: A

Question 3

A customer wants to use the TTrace application on their desktop to monitor remote servers.

Is this possible?

A : Yes, the customer can use the TTrace Server, the configuration should be installed on the server and theTTrace console on the client desktop

B : Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C : No, the customer must use the TTrace application from another server

D : No, the customer must use the TTrace application on the server where it is running

Answer: B

Question 4

In which document can the events tablebe found?

A : Troubleshooting Avaya Aura® Call Center Elite

B : Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C : Administrator Guide tor AvayaCommunication Manager

D : Feature Description and Implementation for Avaya Communication Manager

Answer: A

Question 5

A customer uses the quick installer to install the core applications for their Call Center Elite Multichannel

system.

Which three core server applications require manual configuration during the installation process? (Choose

three.)

A : Media Director

B : Call Routing Server

C : Interaction Data Server

D : Web Chat for IIS

E : Email Media Store

Answer: A,B,C

Page: 1 / 17

Total 85 Questions | Updated On: Nov 18, 2024

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