Free Practice Cisco 700-805 Exam Questions 2025

Stay ahead with 100% Free Cisco Renewals Manager 700-805 Dumps Practice Questions

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Total 280 Questions | Updated On: Feb 18, 2025

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Question 1

What are the Cisco and/or Partners Teams/Roles that support the Customer Lifecycle journey?

A : Sales, Delivery, and Customer Success

B : Delivery, Customer Success, and Renewal

C : Sales, Delivery, Customer Success, and Renewal

Answer: C

Question 2

What is the purpose of a customer lifecycle approach?

A : Enables organizations to have better visibility in to customer spending patterns

B : Enables organizations to operationalize a software adoption motion with their customers focused on enabling “time to value”

C : Technique used to grow software support contracts

Answer: B

Question 3

What is the Cisco Services Partner Program (CSPP) objective?

A : maximizes Cisco's profits by requiring partners to sell only Cisco-branded services

B : allows the partner to focus on recurring revenue while earning performance-based incentives

C : eliminates all barriers throughout the customer lifecycle

D : trains partners to develop and sell their own independent services without any backing from Cisco

Answer: B

Question 4

Which action should a Customer Success Manager take when the product utilization score is not improving?

A : Conduct customer interviews to understand current adoption barriers and develop a solution plan

B : Review the support case history to identify product quality or customer education issues

C : Engage the sales team to upsell the solution and offer options and product diversity to the customer

D : Contact the product operations team to review the telemetry and offer insights to the customer

Answer: A

Question 5

The CIO of a bank and their vendor have a significant disagreement over the value of the work that was delivered the past two years under the existing managed-services contract. The contract renewal process was delayed over three months, with considerable risk to both parties. Which best practice will help prevent this type of disagreement?

A : Engage a third-party mediator to develop contract goals and evaluate the objectives at regular intervals

B : Have the CSM define how value should be measured at the end of the contract period

C : Adopt a lifecycle approach with a proactive review of service performance against KPIs

D : Have the CIO define a clear IT strategy and implement the suggestions immediately

Answer: B

Page: 1 / 56

Total 280 Questions | Updated On: Feb 18, 2025

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