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Total 130 Questions | Updated On: Nov 19, 2024

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Question 1

What is the purpose of a small company using a protocol analyzer utility to capture network traffic on the network segments where the company is considering a network upgrade?

A : to capture the Internet connection bandwidth requirement

B : to identify the source and destination of local network traffic

C : to establish a baseline for security analysis after the network is upgraded

D : to document and analyze network traffic requirements on each network segment

Answer: D

Question 2

What is referred to as a switch leg on CVP?

A : Script request from CVP to UCCE/PCCE

B : Ingress SIP call leg from Ingress gateway to CVP

C : Ringtone call from CVP to WB

D : Agent call initiated by CVP

Answer: B

Question 3

A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign? (Choose two.)

A : 15 agent seats

B : router

C : 30 outbound IVR ports

D : gateway

Answer: C,D

Question 4

What are two descriptions of permissions for a CUIC user or administrator? (Choose two.)

A : The initial and default super user is the System Application User who is configured during installation has permission to do everything, including creating additional super users.

B : After new super users are added to the Administration console, the super user initially created during installation can be deleted.

C : Any user assigned to the System Application User can access the administration console.

D : All of the administrative tasks of the Cisco Unified Intelligence Center solution can be administered from within OAMP.

E : The super users can manage the CUIC system like Cluster Configuration. Control Center, and Tools from any server nodes.

Answer: A,D

Question 5

What is the maximum number of agents that can be supported by Cisco Unified Contact Center Express when deployed with Cisco Unified Communications Manager?

A : 50

B : 300

C : 400

D : 150

Answer: B

Page: 1 / 26

Total 130 Questions | Updated On: Nov 19, 2024

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