Free Practice Cisco 500-442 Exam Questions 2025

Stay ahead with 100% Free Administering Cisco Contact Center Enterprise 500-442 Dumps Practice Questions

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Total 124 Questions | Updated On: Apr 26, 2022

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Question 1

Which two Cisco Unified ICM scripting nodes support dynamic setting? (Choose two.)

A : Percent Allocation

B : Skill Group

C : Precision Queue

D : Call Type

Answer: C,D

Question 2

Which statements about administrative scripts in the Cisco UCCE solution is true?

A : Administrative scripts can use an ICM gateway node

B : Administrative scripts can run more than one time per second.

C : Administrative scripts must be associated with a call type

D : Administrative scripts can use a DB Lookup node.

Answer: D

Question 3

What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

A : Cisco Unified Communication Manager Server

B : Cisco Customer Voice PortalReporting Server

C : Cisco Data Browser

D : Cisco Administration Serverand Historical Data Server

E : Cisco Virtual Voice Browser

Answer: A,B

Question 4

Which two components must a script be associated with to run? (Choose two.)

A : CED

B : Media Routing Domain

C : Skill Target

D : Call Type

E : Dialed Number

Answer: A,B

Question 5

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

A : 100 ms, 3 heartbeats

B : 400 ms, 3 heartbeats

C : 100 ms, 5 heartbeats

D : 400 ms, 5 heartbeats

Answer: C

Page: 1 / 25

Total 124 Questions | Updated On: Apr 26, 2022

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