Free 500-052 Exam Questions - Easiest Way for Success

Prepare for the Cisco 500-052 exam questions with our authentic preparation materials, including free 500-052 practice exam questions and answers. TheExamsLab provides all the support you need to succeed in the Deploying Cisco Unified Contact Center Express 500-052 exam. This dedication to student success is why we have the most satisfied 500-052 certification exam candidates worldwide.

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Total 89 Questions | Updated On: Sep 11, 2024

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Question 1

A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?

A : a router

B : a gateway

C : 30 outbound IVR ports

D : 30 agent seats

E : 15 agent seats

Answer: B,C

Question 2

In a Cisco Unified Contact Center Express application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?

A : Create Container Prompt

B : Create Generated Prompt

C : Create Language Prompt

D : Create Conditional Prompt

Answer: B

Question 3

Where are CTI route points added or configured for Cisco Unified Contact Center Express?

A : Cisco Unified Contact Center Express Media Subsystem

B : Cisco Unified CallManager Device Configuration

C : Cisco Unified Contact Center Express Directory

D : Cisco Supervisor Desktop

E : Cisco CRS Administration, JTAPI Trigger Creation

Answer: A

Question 4

What is the maximum number of CTI ports that can be supported by a Cisco Unified Contact Center Express Standard deployment?

A : 150

B : 200

C : 300

D : 400

Answer: C

Question 5

Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)

A : Longest available

B : Least skilled

C : Most handled contacts

D : Most skilled

E : random

Answer: A,D

Page: 1 / 18

Total 89 Questions | Updated On: Sep 11, 2024

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